Apart from our 7 Step Rug Cleaning Plan we offer other services that help keep your rug looking and smelling like new.
Our Services
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Complete Rug Cleaning & Protection by Melbourne Rug Wash
Rug cleaning is a vital component to the service we provide. But we also offer repair and protection for your rugs too. In fact, you can look on us as your true one-stop shop for complete rug care and protection.
Repairs can be problematic, and are therefore assessed on a case by case basis. For example, we often see a rug matted through neglect brought in for a thorough clean. Upon liberating the fibres and reinvigorating the pile, some damage might become evident.
A recent case involved a rug upon which a heavy table had stood for many years. When cleaned, the positions where all 4 table legs had stood was obvious because they had worn patches through to the rug backing. In this instance, repairs were made to the customer’s satisfaction.
Protection on the other hand is vital for the long term health of your rug. We offer 2 layers of protection which are very affordable. One being a Teflon® barrier protection against future stains, and the other includes a protective backing to the underside of the rug. This layer also serves as an anti-slip guard – which is great for floorboards or tiled floors. Please call to discuss our repair and protection options.
Urine Treatment
Cleaning urine stains from your rug can be problematic for a variety of reasons.
Irrespective of whether the stains are animal or human in origin, all urine residue comprises 3 main elements. The sticky part is known as urea, the pigmented part is urochrome, and the last part is uric acid, which forms as a combination of crystals and salts.
The problem is there are many products on the market which will clean the stain and neutralise the odours from the first 2 parts, but leave the tricky 3rd part untouched. So when the rug is cleaned and dried the crystals lie dormant until moisture is present once more as a result of damp, humidity or steam cleaning, and the odour re-appears like an unwanted guest.
Upon an initial inspection, if urine stains on your rug have been highlighted, our unique 7 Step Rug Care Plan will eliminate this issue for you. Melbourne Rug Wash achieves this by carefully bathing and rolling your rug in a combination of specialised cleaning agents to ensure all 3 urine parts are gone for good. That way you can be sure your unwanted guest will not return.
Rug Underlay
To prevent your rug from slipping on shiny floor surfaces, which may cause accidents to happen in the home, Melbourne Rug Wash now offers a selection of rug pads and underlays.
As part of our complete rug cleaning service, Melbourne Rug Wash can advise you on the right type of pad to suit your rug and the location. Popular choices include the Durahold pad, a lively combination of rubber and felt which offers just the right amount of cushioning for your rug. Visit us at our factory for a sample.